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Centrifuge and Rotor Service

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Safe and effective!

Quality Management Systems increasingly ask for regular service of centrifuges and rotors in either an operational or a disassembled state to ensure a safe working environment. Functional inspections, maintenance, and calibration ensure that all technical specifications, such as temperature accuracy, rotational speed and operating time comply with the manufacturer specifications. Eppendorf's service programs for centrifuges assist with your preparation for internal and external audits.

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Ensure Top Performance Spin after Spin for high-speed and ultracentrifuges

Your high-speed and ultracentrifuges require proper care to maintain performance and deliver reliable results over time. Unexpected downtime or inconsistent results waste precious time and money.

Save yourself from stress and ensure years of productive, reliable operation with regular evaluation and maintenance by our qualified Eppendorf Service team.

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Centrifuge Service Agreements

Service Agreements

AdvancedCare


For assured instrument reliability and uptime

PremiumCare


For assured instrument reliability, uptime and financial plannability
Microcentrifuge w/o refrigeration
Microcentrifuge with refrigeration
Multipurpose Centrifuge w/o refrigeration
Multipurpose Centrifuge with refrigeration
Multipurpose 592X Centrifuge with refrigeration
High-Speed Centrifuge
Micro Ultracentrifuge
Ultracentrifuge
Vacuum Concentrator
Includes:
Full preventive maintenance 1/year 1/year
Software update (during annual maintenance, if applicable)
Priority Support*
Discount on parts, labor, travel 20 % included
Parts, labor & travel included -
Discount on additional services (e.g. IQ/OQ) 10 % 10 %

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Info: Our service offers may differ by country. Please contact your local service representative for more information.

*Subject to local business conditions, and based on a best effort’ practise. For more information please contact your local service organization

Qualification Services

Installation Qualification


The Installation Qualification assures that the instrument is installed in accordance with Eppendorf’s specifications within defined test protocols.

Operational Qualification


The Operational Qualification assures that the instrument operates in accordance with Eppendorf’s specifications within defined test protocols.

Your advantages

  • Confidence in the quality of your results and safety of the instrument
  • Supporting compliance with the complex GxP standards and regulations
  • GxP compliant IQ/OQ documentation will give you peace of mind due to reduced workload for your qualification and regulatory audit process

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Revised reports compliant with the relevant GxP standards & regulations

With our GxP compliant Installation Qualification & Operational Qualification services, we improved our IQ/OQ services to support you, especially when working in the regulated environment. Our revised IQ/OQ reports follow national and international standards, regulations and guidelines such as:


  • EU-GMP
  • 21 CFR Part 211 (USA)
  • USP Good Documentation Guidelines
  • MHRA GxP Data Integrity Guidance and Definitions
  • WHO Technical Report Series, No 966, Annex 5

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Centrifuge Installation Qualification & Operational Qualification Services

Installation Qualification & Operational Qualification
Ordering Information
IQ/OQ GxP
OQ GxP
Microcentrifuge w/o refrigeration


Microcentrifuge w refrigeration


Multipurpose centrifuge w/o refrigeration


Multipurpose centrifuge w refrigeration


High-Speed Centrifuge


Micro Ultracentrifuge


Ultracentrifuge


Vacuum Concentrator

*

*
Includes:
Check of delivery status, and installation environment
Initial configuration, functional and safety checks
Detailed IQ report
Test of alarm functions
Verification of instrument parameters (e.g. temperature, speed)
Detailed OQ report
Handling of deviation list/management
Signed approval by customer and service technician

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*non-conform

Info: Our service offers may differ by country. Please contact your local service representative for more information.

Calibration Services

Calibration and verification services assure the precision and accuracy of an instrument according to defined parameter (time, speed, temperature) specifications.

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Centrifuge Preventive Maintenance

Preventive Maintenance Services


Preventive Maintenance

Device Check

Microcentrifuge w/o refrigeration
Microcentrifuge w refrigeration
Multipurpose Centrifuge w/o refrigeration
Multipurpose Centrifuge with refrigeration
Multipurpose 592X Centrifuge with refrigeration
High-Speed Centrifuge N/A
Micro Ultracentrifuge N/A
Ultracentrifuge N/A
Vacuum Concentrator
Cleaning and Maintenance
Cleaning of housing/ Checking condensation water tray*
Cleaning and checking of rotor bowl and internal parts
Checking of instrument for any damage
Checking of stability, housing, display and keypad
Software update required
Checking of lid latch
Functional Check
Checking of rotor detection
Checking of temperature sensors* and speed sensor
Checking of imbalance detection*
Performing system test run
Memory
Evaluation of stored data
Documentation
Check List provided
Dated service sticker to confirm Eppendorf service

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Attn: This table lists only the most important service operations by plan. The provided service report will show the complete service operations performed.

Info: Our service offers may differ by country. Please contact your local service representative for more information.

Downloads

Poster
PDF 2.04 MB
Flyer
PDF 1.54 MB
Log-File
PDF 1.54 MB